NHTSA Complaint #10284974 — 2005 CHEVROLET COBALT

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Complaint Details

ODI Number	10284974
Vehicle	2005 CHEVROLET COBALT
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	September 5, 2009
Date Filed	September 23, 2009
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

THE SHIFTER ASSEMBLY ON OUR 2005 CHEVY COBALT BROKE. MY HUSBAND WAS SUDDENLY UNABLE TO FULLY DISENGAGE THE SHIFTER, SO THAT THE KEY COULD BE TAKEN OUT OF THE IGNITION AND THE CAR FULLY TURNED OFF. BECAUSE THE KEY COULD NOT BE TAKEN OUT, IT CREATED A SERIOUS DRAW ON THE BATTERY STRENGTH OF THE CAR AND CAUSED IT TO DIE. THE NEXT DAY MY HUSBAND TRIED CALLING CUSTOMER SERVICE AT GM CORPORATE, WHO REFUSED TO LOOK AT OUR PROBLEM (THE SECOND TIME THIS PROBLEM HAD OCCURRED IN OUR CAR IN THE 4 YEARS/52,000 MILES WE HAD OWNED THE CAR. THEY REFUSED TO HELP OR EVEN DISCUSS OUR PROBLEM, NOT SEEING IT AS AN ISSUE AT ALL. THEY REFUSED TO RECOGNIZE THE RESEARCH MY HUSBAND FOUND ONLINE OF OWNERS OF THE SAME MAKE/MODEL YEAR AND CUSTOMER SERVICE WAS RUDE AND REFUSED US ALLOWANCE TO SPEAK WITH A SUPERVISOR. *TR

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#10573610 — March 19, 2014 — THERE IS NO ACCIDENT INCIDENT IN THIS REPORT. I DID RECEIVE THE COBALT NOTICE ABOUT THE "KEY IN THE IGNITION SWI...

#10459651 — May 25, 2012 — TL* THE CONTACT OWNS A 2005 CHEVROLET COBALT. THE CONTACT STATED THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION....

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