NHTSA Complaint #10284962 — 2009 TOYOTA PRIUS ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10284962
Vehicle	2009 TOYOTA PRIUS
Component	ENGINE AND ENGINE COOLING
Date of Incident	August 29, 2009
Date Filed	September 22, 2009
Mileage	3,340 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

NOXIOUS FUMES INSIDE VEHICLE. SMELLS LIKE BURNING PLASTIC / METAL. FUMES BURN EYES AND PERMEATE CLOTHING, CAUSE LIGHT-HEADEDNESS. DLR HAS TRIED 3X TO REPAIR, CAN NOT IDENTIFY SOURCE. DLR'S SVC MGR CONFIRMS IT IS NOT A NORMAL ODOR FOR THIS VEHICLE, AGREES FUMES GIVE HEADACHE. MFR'S TECH DEPT CLAIMS IT IS NORMAL, DESPITE NOT HAVING EXAMINED VEHICLE. (MFR IS WILLING TO SEND FIELD SVC TECH IN APPX 1 MONTH, WILL NOT PROVIDE LOANER OR OTHERWISE ACCOMMODATE ME IN THE INTERIM.) MFR SUGGESTED IT IS A PERSONAL HEALTH ISSUE AND THAT I "SHOULD CONSIDER IF VEHICLE IS RIGHT FOR ME." *TR

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