NHTSA Complaint #10284686 — 2008 TOYOTA CAMRY

A FEW DAYS AFTER I TOOK POSSESSION OF MY 2008 TOYOTA CAMRY, THE SPLASH GUARD CAME OFF. I WAS TOLD THAT (1) I HAD GONE OVER SOMETHING AND PULLED IT OFF, OR (2) THE FACTORY MAY NOT HAVE TIGHTENED THE BOLTS ENOUGH. THE DEALER TIGHTENED THE BOLTS. A FEW MONTHS LATER, THE SAME THING OCCURRED. THIS TIME, I NOTICED THAT THE WHEELS WERE HITTING THE SPLASH GUARD WHEN I TURNED SHARPLY. I BROUGHT THE CAR IN AND REPORTED THE PROBLEM BUT ALL THE DEALER DID WAS TIGHTEN THE BOLTS AGAIN. IMMEDIATELY AFTER THE BOLTS WERE TIGHTENED, I NOTED THAT THE SAME THING HAPPENED WHEN I TURNED THE WHEEL SHARPLY. I FINALLY HAD A FREE DAY AND BROUGHT THE CAR IN AGAIN AND TOLD THE DEALER THAT THE SAME THING WAS HAPPENING. AGAIN, I AM BEING BLAMED FOR GOING OVER THINGS IN THE ROAD AND THEY REFUSE TO LOOK INTO THE SITUATION. I AM TRYING TO AVOID A DANGEROUS INCIDENT. WHAT CAN I DO TO INSIST THAT THE CAR BE GIVEN A THOROUGH SAFETY SCREENING AT NO COST TO ME? *TR