NHTSA Complaint #10284252 — 2002 TOYOTA TUNDRA STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	10284252
Vehicle	2002 TOYOTA TUNDRA
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	September 1, 2009
Date Filed	September 17, 2009
Mileage	182,763 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

REPORT OF SEVERE RUST TO THE FRAME STRUCTURE OF TOYOTA TUNDRA PICKUP. UPON DISCOVERY OF CORROSION OWNER CALLED TOYOTA AND WAS ADVISED TO TAKE VEHICLE TO DEALER FOR FRAME INSPECTION. FRAME WAS INSPECTED AND ONE LARGE HOLE WAS MADE BY DEALER IN FRAME ON FRONT DRIVERS SIDE. UPON QUESTIONING OF DEALER OWNER WAS TOLD THAT THE HOLE WAS MINOR COMPARED TO HOLES FOUND ON OTHER TUNDRA PICKUPS. DEALER SAID TRUCK WAS OK TO DRIVE, BUT UPON DOING RESEARCH IT SEEMS THAT TRUCK WOULD NOT HAVE PASSED INSPECTION IF HOLE HAD BEEN VISIBLE 1 WEEK BEFORE. THERE IS A CLEAR ISSUE WITH FRAME CONSTRUCTION AND UPON CONTACTING TOYOTA AFTER INSPECTION TOYOTA CLAIMS THAT THERE IS NO PROGRAM TO ADDRESS ISSUE AND WILL NOT COMMENT ON VEHICLE SAFETY WITH THIS INTENSE FRAME CORROSION. AT THIS TIME THERE IS NO DOCUMENT PROVIDED BY EITHER DEALER OR TOYOTA THAT STATES IN WRITING THAT TRUCK IS ROAD WORTHY AND SAFE TO DRIVE. *TR

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