NHTSA Complaint #10284206 — 1999 FORD WINDSTAR

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number	10284206
Vehicle	1999 FORD WINDSTAR
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	August 14, 2009
Date Filed	September 16, 2009
Mileage	200,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE DRIVING 35 MPH, THE REAR PASSENGER SIDE DOOR AUTOMATICALLY OPENED TWICE ON ITS OWN. THE DEALER ADVISED THE MECHANIC THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE OR HOW TO REPAIR IT. THE SERVICE MANAGER STATED THAT DUST ON THE CYLINOID OF THE DOOR MECHANISM COULD HAVE CAUSED THE FAILURE. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK, DEFECT AS WELL AS THE CHILD SEATS LOCATED IN THE BACK OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 200,000.

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