NHTSA Complaint #10136635 — 1999 FORD WINDSTAR

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10136635
Vehicle	1999 FORD WINDSTAR
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	August 1, 2003
Date Filed	September 15, 2005
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KS

Consumer Description

BOTH OF THE SLIDING DOOR POWER LOCKING MECHANISMS ARE MALFUNCTIONING. THEY NO LONGER UNLOCK WITH THE SWITCH. IT IS ALSO IMPOSSIBLE TO PULL THE LOCK KNOB UP. WHEN THE SWITCH IS PRESSED THE DOOR RE-LOCKS ITSELF. IF A PERSON IS SITTING IN THE BACK SEAT, THE DOOR ALSO WILL NOT OPEN VIA THE DOOR HANDLE OR SWITCH. THIS IS A VERY DANGEROUS SITUATION IF AN EMERGENCY WERE TO ARISE. SOMETIMES WE CAN OPEN IT BY HOLDING DOWN THE FRONT DOOR SWITCH AND PULLING THE OUTSIDE DOOR HAND AT THE SAME TIME. IT DOESN'T WORK EVERY TIME. *JB

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