NHTSA Complaint #10283942 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10283942
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 12, 2009
Date Filed	September 14, 2009
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

2004 FORD EXPLORER WITH, LESS THAN 75,000 MILES. NEEDS TO HAVE THE TRANSMISSION REPAIRED OR REPLACED. MY WIFE AND TWO CHILDREN WERE OUT DRIVING IN TRAFFIC WHEN FAILURE BEGAN TO OCCUR. UNABLE TO ACCELERATE PAST 30-35MPH. THIS IS ALL AFTER THE DEALERSHIP REPEATEDLY TOLD US NO PROBLEMS, OVERFILLED TRANS FLUID, AND ADDED THE RECALL ADDITIVE FROM FORD. MY WIFE REPORTED. WE INFORMED FORD MULTIPLE TIMES ABOUT HARD SHIFTING OR SLIPPING FEELING WHEN ACCELERATING, AND VERY HARD AND LOUD ENGAGEMENTS INTO REVERSE. THERE IS AN OBVIOUS PROBLEM, I GUESS IT WILL JUST TAKE A TRAGIC EVENT TO ADMIT THE PROBLEM. *TR

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