NHTSA Complaint #10283842 — 1993 LINCOLN TOWN CAR

VEHICLE SPEED CONTROL issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10283842
Vehicle	1993 LINCOLN TOWN CAR
Component	VEHICLE SPEED CONTROL
Date of Incident	September 23, 2007
Date Filed	September 14, 2009
Mileage	115,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY 1993 LINCOLN TOWN CAR CAUGHT FIRE AND BURNED UP. THE CAR HAD BEEN PARKED OUTSIDE FOR SEVERAL HOURS BEFORE HE FIRE STARTED. THE FORD COMPANY CLAIMED (BASED ONLY ON PICTURES THAT I SENT THEM) THAT THERE WAS TOO MUCH FIRE DAMAGE TO DETERMINE WHETHER THE FIRE WAS A RESULT OF A DEFECTIVE PART WHICH HAD A RECALL.. THE FIRE DEPARTMENT'S REPORT, WHICH I ALSO PROVIDED TO FORD, STATES THAT THE FIRE APPEARED TO BE AN UNDER THE HOOD ELECTRICAL FIRE. I RECEIVED A NOTICE FROM FORD THAT THE SPEED CONTROL DEACTIVATION SWITCH WAS BEING RECALLED. THE RECALL NOTICE STATES THAT FORD CANNOT BE CONFIDENT THAT OVER MANY YEARS IN SERVICE, THE TYPE OF SCDS INSTALLED ON MY VEHICLE WILL NOT LEAK, POSING THE RISK OF AN UNDERHOOD FIRE. THIS CONDITION MAY OCCUR EITHER WHEN THE VEHICLE IS PARKED OR WHEN IT IS BEING OPERATED, EVEN IF THE SPEED CONTROL IS NOT USED. YET, WHEN I SUBMITTED MY CLAIM, I WAS TOLD THAT THE FIRE HAD CAUSED TOO MUCH DAMAGE TO DETERMINE THE CAUSE AND WAS ASKED TO CONTACT MY INSURANCE COMPANY. TO MY KNOWLEDGE, THE DID NOT SEND ANYONE TO INSPECT THE CAR BEFORE MAKING THIS DETERMINATION BECAUSE I HAD AND STILL HAVE THE CAR IN STORAGE. THIS IS A REQUEST THAT MY CLAIM BE RECONSIDERED AND THAT I BE COMPENSATED FOR MY LOSSES IN THIS MATTER. *TR

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