NHTSA Complaint #10241605 — 1993 LINCOLN TOWN CAR

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10241605
Vehicle	1993 LINCOLN TOWN CAR
Component	VEHICLE SPEED CONTROL
Date of Incident	August 1, 2007
Date Filed	September 9, 2008
Mileage	203,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

TL*THE CONTACT OWNS A 1993 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) AND IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. HE TOOK THE VEHICLE TO THE DEALER AND HAD THE CRUISE CONTROL SWITCH DEACTIVATED. THE TECHNICIAN STATED THAT THEY WOULD NOTIFY THE CONTACT WHEN THE PARTS BECAME AVAILABLE. AS A CONSEQUENCE OF HAVING THE SPEED CONTROL SWITCH DISCONNECTED, HE WAS UNABLE TO UTILIZE A FEATURE THAT WAS EXTREMELY SIGNIFICANT WHILE TRAVELING LONG DISTANCES. FORD NEVER CALLED HIM BACK. THE CONTACT CALLED CONSECUTIVELY OVER THE NEXT COUPLE OF MONTHS TO HAVE THE VEHICLE PROPERLY REPAIRED. OUT OF FRUSTRATION, HE SOLD THE VEHICLE. EIGHT MONTHS AFTER THE SALE OF THE VEHICLE, THE CONTACT WAS NOTIFIED THAT THE PARTS WERE AVAILABLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 203,000.

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