NHTSA Complaint #10283692 — 2003 DODGE RAM 2500

THERE HAVE BEEN NUMEROUS FORUMS AND BLOGS REPORTING THIS SAME PROBLEM AMONG VARIOUS OWNERS WITH DIFFERENT EQUIPMENT SPECS. THE ONE THING WE ALL SEEM TO HAVE IN COMMON IS THIS PROBLEM CALLED DEATH WOBBLE. WHILE DRIVING MY TRUCK AT HIGHWAY SPEEDS, IF I HIT A BUMP AT AN ANGLE, THE FRONT END WOULD START TO SHAKE VIOLENTLY. SO VIOLENTLY THAT I HAVE TO LET MY FOOT OF THE GAS AND COAST TO A SPEED THAT PUTS MY LIFE IN DANGER BECAUSE I CAN NOT SAFELY OR RELIABLY STEER THE TRUCK OFF THE ROAD. IT TAKES EVERYTHING I'VE GOT TO KEEP THE TRUCK IN THE LANE I AM TRAVELING IN. THIS HAS HAPPENED SEVERAL TIMES AND, EACH TIME, I TRY TO GET IT FIXED OR HAVE A MECHANIC LOOK INTO WHAT IS CAUSING THE VIOLENT SHAKING. MOST OF THE TIME, THE MECHANIC (ABOUT 5 DIFFERENT SERVICE STATIONS) CAN'T DUPLICATE THE PROBLEM. I ASKED A SENIOR CUSTOMER SERVICE AGENT WITH CHRYSLER WHAT THEY COULD DO. SHE SAID THAT GOODWILL ASSISTANCE WAS DECLINED. I ASKED HER WHAT SHE MEANT BY THAT, SHE SAID THAT I DON'T HAVE A WARRANTY, MY TRUCK IS 6 YEARS OLD, I HAVE 80K MILEAGE, AND CHRYSLER WILL NOT HELP. I WASN'T THE ONE WHO HAS DECLINED THIS PROVERBIAL GOODWILL ASSISTANCE NOR WAS IT IN MY POWER. I DON'T EVEN KNOW WHY SHE WOULD BRING IT UP. CERTAINLY, IF IT WAS OFFERED, I WOULD AT LEAST HAVE THE OPTION. NOW I HAVE A TRUCK I'M AFRAID TO DRIVE AND NO RECOURSE. *TR