NHTSA Complaint #10282691 — 2008 VOLKSWAGEN R32

AFTER COMING TO A COMPLETE STOP AND LETTING OFF THE BRAKE PEDAL, WHILE THE CAR IS STILL IN DRIVE, IT WILL LURCH OR JUMP FORWARD - ALMOST AS THOUGH I'VE PRESSED THE ACCELERATOR PEDAL. THIS SEEMS TO GET WORSE AS THE OUTSIDE AMBIENT TEMPS INCREASE. IN STOP AND GO TRAFFIC THE CAR IS A NIGHTMARE TO DRIVE, AS IT WILL LURCH AND JERK HEAVILY. I'VE ACTUALLY HAD MY STARBUCKS COFFEE SHOOT OUT OF THE CUP AND SPILL ON ME BECAUSE OF THIS - YES, IT LURCHES THAT MUCH. I'VE ALMOST REAR-ENDED A FEW CARS AND HIT MY GARAGE WALL. ALL OF THIS IS ACTUALLY OUR SECOND GO AROUND AS WE'VE HAD THE MECHATRONICS UNIT REPLACED BY VW WITH 17646 MILES ON THE CAR. THE CAR NOW HAS 21500 MILES ON IT AND THE SYMPTOMS ARE BACK AGAIN. I'M NOT SURE WHAT TO DO? THE FIRST TIME OUR VW DEALER HAD THE CAR FOR ABOUT A MONTH TO GET IT FIXED BUT THEIR FIX ONLY SEEMED TO WORK FOR A SHORT TIME AS WE'RE STARTING TO HAVE THE SAME PROBLEMS AGAIN. THE CAR IS JERKY AND CLUNKY WHEN SHIFTING AT LOW SPEED DRIVING. I'VE HAD THE DEALER TELL ME THIS IS NORMAL DSG BEHAVIOR BUT WE OWN (2) 2008 VW R32 - MY WIFE AND I EACH HAVE OUR OWN. THE OTHER CAR DRIVES MUCH SMOOTHER AND DOES NOT EXHIBIT THE BEHAVIOR THAT THESE CAR DOES; HOWEVER, I'M NERVOUS THAT OUR OTHER TOO WILL SOON START HAVING PROBLEMS. I'M HOLDING OFF BRINGING THE CAR BACK TO THE DEALER UNTIL THEY COME UP WITH A PROPER FIX. VW PLEASE REMEDY THIS PROBLEM. OUR FAMILY HAS BEEN A LOYAL VW/AUDI CUSTOMER OUR ENTIRE LIVES. *TR