NHTSA Complaint #10281962 — 2002 TOYOTA RAV4

CHECK ENGINE LIGHT KEPT COMING ON; I WOULD CARRY IT TO TOYOTA DEALERSHIP AND THEY WOULD RE-SET. THIS HAPPENED MORE THAN TWICE. FINALLY, WHAT I THOUGHT AND WAS TOLD THAT THE TRANSMISSION BLEW, BUT FOUND OUT LATER THAT IS JUST SOUNDED AND REACTED AS IF THE TRANSMISSION WAS GONE. BUT WAS THE ENGINE CONTROL MODULE WHICH HAD FAILED. OF COURSE THE WARRANTY WAS OFF AND AFTER CONTACTING TOYOTA I GET NO ASSISTANCE. THIS IS SOME OF THE INFORMATION I FOUND OUT: ) THAT TOYOTA HQ HAS BEEN AWARE FOR AT LEAST A FEW (2,3?) YEARS THAT THERE WAS A DEFECT IN THE DESIGN OF THE ECM INSTALLED IN 2001/2002 TOYOTA RAV4?S > > 2) THAT THE DEFECT CAUSES PROBLEMS WITH TRANSMISSION OR GEAR-CHANGING MECHANISM > > 3) THAT THE RESULTING TRANSMISSION OR GEAR-CHANGING PROBLEMS ARE NOT DUE TO ?NORMAL WEAR AND TEAR? OF THE VEHICLES. THEY ARE CAUSED DIRECTLY BY THE DEFECT IN THE ECM. > > 4) THAT THE RESULTING TRANSMISSION OR GEAR-CHANGING PROBLEMS HAVE CAUSED TOYOTA RAV4 OWNERS TO SPEND SIGNIFICANT AMOUNTS OF MONEY. (A CASUAL READ OF OWNER COMPLAINTS SUGGESTS MANY OF THEM HAVE SPENT ANYWHERE BETWEEN $3000 AND $5000). > > 5) THAT TOYOTA HAS FAILED TO COMPENSATE OWNERS FOR COSTS OF FIXING THE PROBLEMS CAUSED BY A DEFECT THEY WERE AWARE OF. I HAVE HAD TO REPLACE A TRANSMISSION AND A ENGINE IN THIS CAR. *TR