NHTSA Complaint #10281955 — 2005 JEEP LIBERTY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10281955
Vehicle 2005 JEEP LIBERTY
Component STEERING
Date of Incident
Date Filed
Mileage 305,178 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I HAVE A 2005 JEEP LIBERTY WHOSE IGNITION SWITCH JUST FAILED. HAD IT TOWED AND THE IGNITION SWITCH MUST BE REPLACED (WHICH IS UNDER WARRANTY), BUT IT ENTAILS ALSO EXCHANGING THE STEERING COLUMN (WHICH, IS NOT UNDER WARRANTY). THEY ARE TELLING ME THAT I HAVE TO PAY $800.00 TO FIX THIS MY WARRANTY WHICH IS STILL UNDER EFFECT THAT COMPONENTS NOT LISTED ARE NOT COVERED UNLESS REQUIRED AS A DIRECT RESULT OF THE FAILURE OF A COVERED COMPONENT. HAVING READ COMPLAINT AFTER COMPLAINT WITH JEEP LIBERTIES STARTING WITH YEAR 2002 TO PRESENT, IT BECOMES OBVIOUS THAT THIS IS A SERIOUS DEFECT AND IT APPEARS JEEP HAS DONE NOTHING TO RECTIFY THIS PROBLEM AND IS COERCING PEOPLE (EVEN UNDER WARRANTY) TO PAY FOR THIS. THE PARTS ARE NOT EVEN IMMEDIATELY AVAILABLE. THIS HAS NOT BEEN RESOLVED YET, BUT I THINK IT IS SERIOUS TO NOTE THE INCIDENT. THANK YOU *TR

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