NHTSA Complaint #10281905 — 2005 MINI COOPER

WIFE WAS DRIVING HER 2005 MINI COOPER AND SAID THAT SEVERAL MINUTES AFTER STARTING HER DRIVE, THE POWER STEERING BEGAN ACTING ERRATICALLY. THE POWER STEERING ASSIST WOULD GO CEASE WHEN SHE WAS TURNING A CORNER, FORCING HER TO MUSCLE THE CAR IN UNASSISTED STEERING MODE. THEN, THE POWER STEERING WOULD KICK IN, RESULTING IN OVERSTEER IN THE MIDDLE OF THE TURN, REQUIRING QUICK CORRECTION. I WAS UNABLE TO REPLICATE THE PROBLEM WHEN SHE RETURNED HOME THAT DAY. HOWEVER, THE NEXT DAY, THE POWER STEERING WAS NO LONGER FUNCTIONING AT ALL. CONCERNED ABOUT DRIVING THE VEHICLE IN THAT CONDITION, WE TOOK IT TO BE REPAIRED. SINCE THE CAR WAS NO LONGER IN WARRANTY (ONLY 32,500 MILES, BUT >4 YEARS OLD) WE DID NOT TAKE IT TO THE DEALER FOR SERVICE. OUR REPAIR SHOP DIAGNOSED THE PROBLEM AS A FAILURE OF THE POWER STEERING PUMP FAN, WHICH IN TURN LED TO A FAILURE OF THE POWER STEERING PUMP. HE SAID THE LAYOUT OF THESE ITEMS WAS POORLY DESIGNED, INCREASING THE CHANCE OF FAILURE AND THAT HE THOUGHT MINI HAD MODIFIED THE LAYOUT IN SUBSEQUENT YEARS. TOTAL COST FOR THE REPAIR WAS $1,650. *TR