NHTSA Complaint #10281097 — 2009 TOYOTA PRIUS

TL*THE CONTACT OWNS A 2009 TOYOTA PRIUS. DURING THE WINTER MONTHS, THE VEHICLE BECAME DIFFICULT TO ADD FUEL. THE DEALER HAS PROVIDED THE CONTACT WITH SEVERAL OPTIONS TO AVOID THIS PROBLEM WHICH INCLUDED TURNING THE NOZZLE SIDEWAYS AND TAKING THE NOZZLE OUT FROM TIME TO TIME WHILE ADDING FUEL. THE CONTACT FOUND THAT THESE TECHNIQUES ARE DIFFICULT TO PERFORM. SHE ALSO STATED THAT THE SAFETY RISK IS HIGHER SINCE THE LIMITED AMOUNT OF GAS COULD CAUSE THE ENGINE TO SHUT OFF WITHOUT WARNING. THE CURRENT MILEAGE WAS 9000 AND THE FAILURE MILEAGE WAS 320. UPDATED 09/08/09 *BF UPDATED 09/29/09.*JB