NHTSA Complaint #10280913 — 2007 MAZDA CX-7

WE HAVE A 2007 MAZDA CX-7. WE WERE DRIVING HOME FROM CAMPING AND STARTED TO SMELL THIS HORRIBLE BURNING RUBBER SMELL COMING FROM THE TRUCK. AFTER A FEW MINS I STARTED SEEING SMOKE COMING FROM THE RIGHT SIDE OF THE HOOD. AT THAT TIME OUR FRIENDS CALLED US. WE HAD THEM FOLLOWING FROM CAMPING. THEY SAID THEY SEEN ALOT OF SMOKE AND SMELLED SOMETHING BAD. WE GOT OFF AT FEDERAL WAY AND PULLED INTO A SHELL STATION TO LOOK AND GET GAS. MY HUSBAND LIFTS THE HOOD AND THERE IS A SMALL FIRE AND LOTS MORE SMOKE COMING FROM THE A/C COMPRESSOR. HE THEN NOTICES THAT THE SERPENTINE BELT IS ALMOST MELTED THREW. SO WE PULL INTO A PARKING SPOT AND OUT OF THE WAY WHEN WE HEARD A LOUD NOISE AND SNAP. THE BELT CAME OFF. SO WE HAD TO CALL MAZDA ROADSIDE SERVICE AND GET IT TOWED TO THE AUBURN DEALERSHIP. IT WAS SUNDAY NIGHT SO WE HAD TO WAIT UNTIL MONDAY MORNING TO CALL. WE HAD OUR 3 YEAR OLD SON WITH US. WE THOUGHT WE WERE BUYING A SAFE CAR AND WOULDN'T HAVE TO DEAL WITH SOMETHING LIKE A SMALL FIRE WITH 2007 SAFEST VEHICLE OF THE YEAR. NOW IT TURNS OUT OUR WARRANTY ENDED 2,000 MILES AGO WE HAVE 38,000 AND THERE IS NOTHING THEY WILL DO TO HELP, OTHER THAN SAY ITS 1500 TO FIX YOUR CAR. WE ARE A SINGLE FAMILY INCOME AND THAT'S ALOT OF MONEY TO COME UP WITH. I HAVE FOUND OUT THERE ARE A HUNDRED OR SO PEOPLE THIS HAS HAPPENED TO. WHY IS THERE NO RECALL ALREADY? IT OBVIOUSLY CAUSES SMALL FIRES AND IS NOT SAFE FOR CHILDREN. PLEASE CONSIDER RECALLING THE A/C COMPRESSORS, CLUTCH PACKS, AND SERPENTINE BELTS. MAZDA MUST KNOW THERE IS A PROBLEM. THEY HAVE A DEAL FOR THE PARTS. "GENUINE MAZDA CX-7 AIR CONDITIONER COMPRESSOR WITH CLUTCH AND BELT NEW LOWER PRICE $484.85", BUT I WAS STILL QUOTED $1,500. *TR