NHTSA Complaint #10280172 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10280172
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 3, 2009
Date Filed	August 12, 2009
Mileage	68,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

LIKE SO MANY OTHERS, I AM THE UNFORTUNATE OWNER OF A 2002 FORD EXPLORER. AND LIKE THE THOUSANDS OF OTHERS, I AM HAVING A TRANSMISSION PROBLEM - FLASHING OVERDRIVE LIGHT - HARD SHIFTING BETWEEN SECOND AND THIRD GEARS - AT TIMES DIFFICULTY GOING INTO FIRST GEAR. FORD IS FULLY AWARE OF THE PROBLEM AND HAS DONE NOTHING TO RECTIFY IT. I THINK THAT SOMEONE NEEDS TO HOLD FORD ACCOUNTABLE. THE ONLINE COMPLAINTS ARE OVERWHELMING. THEY NEED TO FIX THEIR PROBLEMS JUST LIKE EVERYONE ELSE! *TR

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