NHTSA Complaint #10279881 — 2004 FORD TAURUS

TL*THE CONTACT OWNS A 2004 FORD TAURUS. WHILE DRIVING 30 MPH, THE TAIL LIGHTS, INSTRUMENT PANEL LIGHTS, AND RADIO FAILED. THE CONTACT PLACED THE VEHICLE INTO PARK WITHOUT SHUTTING OFF THE ENGINE. HE ATTEMPTED TO PLACE THE VEHICLE INTO DRIVE, BUT WAS UNSUCCESSFUL. AFTER SEVERAL ATTEMPTS, THE CONTACT MANAGED TO SHIFT INTO DRIVE. HE IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V106000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE RECALL PERTAINED TO THE 2003 MODELS. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 70,000.