NHTSA Complaint #10279619 — 2002 CHEVROLET SILVERADO 2500

SILVERADO 2500 HD V8 BRAKE & ROTOR REPLACEMENT 37,800 MILES WE PURCHASED A BRAND NEW 2002 CHEVROLET SILVERADO HD 4 X 4 FROM FITZGERALD AUTO MALL. THE TRUCK WAS PAMPERED, NO ROUGH OFF ROAD EXCURSIONS, EVEN KEPT IT IN THE GARAGE. WITH ONLY 37,800 MILES WE WERE LITERALLY SHOCKED TO DISCOVER ALL FOUR ROTORS NOT ONLY HAD SIGNIFICANT RUST BUT METAL WAS ACTUALLY CHIPPING, FLAKING, AND CRUMBLING FROM THE ROTORS. ALL FOUR ROTORS HAD TO BE REPLACED ALONG WITH THE BRAKE PADS. THE PADS HAD WORN BUT NOT [REPEAT NOT] DOWN TO THE "WEAR SENSORS" AND WERE REPLACED FOR SAFETY REASONS. THE COST FOR THE REPAIR WAS $1,150.00. WE HAVE OTHER VEHICLES "NONE OF THEM MANUFACTURED BY GM" AND NEVER EXPERIENCED THIS TYPE OF WEAR OR DAMAGE TO ROTORS. THE ONLY SAFETY RECALL WE WERE ADVISED OF AFFECTED THE TAILGATE CABLES. THE TAILGATE CABLES PREMATURELY CORRODED AND FAILED. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SHOULD BE ALERTED AS THIS POSES A SIGNIFICANT SAFETY RISK FOR ANYONE WHO UNWITTINGLY EXPERIENCES THIS PROBLEM. LEFT UNDETECTED THESE ROTORS WOULD HAVE FAILED CAUSING AN ABSOLUTE AND SUDDEN LOSS OF BRAKING CAPACITY. IF FORD MOTOR COMPANY HAD TO ACCEPT RESPONSIBILITY FOR RECALLING MILLIONS OF UNSAFE FIRESTONE TIRES - WHY HASN'T THIS PROBLEM BEEN ADDRESSED BY GM? *TR