NHTSA Complaint #10279505 — 2006 FORD ESCAPE HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10279505
Vehicle	2006 FORD ESCAPE HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	March 31, 2008
Date Filed	August 5, 2009
Mileage	37,692 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2006 FORD ESCAPE HYBRID. THE CONTACT HAS EXPERIENCED MULTIPLE FAILURES WITH THE VEHICLE SHUTTING OFF WITHOUT WARNING. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF AND ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED. IN ADDITION, A LIGHT ILLUMINATED THAT READ, "STOP SAFELY NOW". THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURE. THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER STATED THAT THE DEALER WOULD CALL HIM TO TAKE THE VEHICLE BACK TO THE DEALER. WHEN THE VEHICLE WAS TAKEN BACK TO THE DEALER, THEY STILL COULD NOT DUPLICATE THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER COULD PROVIDE A REMEDY FOR THE FAILURE. THE VEHICLE CONTINUES TO SHUT OFF WHILE DRIVING AT ANY SPEED. THE FAILURE MILEAGE WAS 37,692 AND CURRENT MILEAGE WAS 52,000. UPDATED 08/19/09.*JB

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