NHTSA Complaint #10279401 — 2004 FORD EXPLORER LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10279401
Vehicle	2004 FORD EXPLORER
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	July 8, 2009
Date Filed	August 4, 2009
Mileage	145,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I NOTICED MY 2004 FORD EXPLORER HAS DEVELOPED A VERTICAL CRACK IN THE PLASTIC TAILGATE ATTACHED TO THE REAR WINDOW LEFT OF THE FORD EMBLEM. I TOOK IT TO THE DEALERSHIP AND THEY RECOGNIZED IT AS A COMMON PROBLEM WITH THE 2004 EXPLORER AND ALSO WARNED ME THE HINGES ON THE REAR GLASS FAIL OFTEN AS WAS THE CASE ON MY VEHICLE. SERVICE TECH STATED THERE WAS NO RECALL AS YET AND I GOT TO PAY FOR THE NEW HINGES AND HOLDING OFF ON THE CRACK THINKING FORD MADE DO THE RIGHT THING AND REPAIR THE FAULT. *TR

Related Complaints for the 2004 FORD EXPLORER

Other LATCHES/LOCKS/LINKAGES Complaints

#10608114 — July 3, 2014 — THE REAR WINDOW LATCH ON THE RIGHT SIDE FACING THE VEHICLE BROKE OFF AND NEARLY CAUSED THE RIGHT SIDE TO ALSO BREAK. ...

#10405637 — June 8, 2011 — CONCERNING MY 2004 EXPLORER XLT. THE REAR HATCHBACK THAT OPENS THE BACK WINDOWS HAS A BROKEN LATCH. I AM VERY UP...

#10401329 — May 17, 2011 — A COUPLE OF WEEKENDS AGO, THE PASSENGER SIDE HINGE ON OUR REAR WINDOW HATCH BROKE. MY MOM OPENED THE BACK WINDOW HATC...

#10369258 — December 5, 2010 — I HAVE HAD MY 2004 FORD EXPLORER FOR 3 YEARS NOW. TODAY I WENT TO OPEN MY REAR HATCH AND THE WINDOW HINGES JUST BROKE...

#10368031 — November 28, 2010 — TAILGATE WINDOW HINGES FAILED ON 2004 FORD EXPLORER. THE WINDOW FELL OUT AND DAMAGED THE LIFT STRUTS. I WAS NOT INJUR...

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