NHTSA Complaint #10278844 — 2008 FORD F-150

2008 BRAND NEW F150 TRUCK - 5,000 MILES AND THE STARTER WOULDN'T ENGAGE THE FLYWHEEL.. STARTER GEAR SHAFT SHEARED COMPLETELY THROUGH. THE MECHANICS AT VISTA FORD/WOODLAND HILLS WERE BAFFLED BY THIS. THE STARTER GEAR SHAFT SHEARED COMPLETELY THROUGH AND THE ENGINE WAS NOT SEIZED SO THERE IS NO REASON FOR THAT TO HAPPEN. THIS WAS NOT THE CASE AS THE MECHANICS CHECKED THE TEETH IN THE FLYWHEEL AND TURNED IT BY HAND THEY WERE ABLE TO INSPECT THE FLYWHEEL AND FOUND EVERY TOOTH TO BE PERFECTLY IN TACT AND THE TEETH ON THE STARTER GEAR ITSELF WERE ALSO PERFECTLY IN TACT. THE ONLY DAMAGE WAS TO THE STARTING GEAR SHAFT BUT NOW I AM VERY CONCERNED FOR SAFETY AND WHAT CAUSED IT? *TR