NHTSA Complaint #11590457 — 2008 FORD F-150

The contact owns a 2008 Ford F-150. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal clicking sound. The vehicle was driven to a nearby parking lot. In addition, the engine seized. The contact restarted the vehicle; however, the gear shifter failed to shift to the intended gear. The contact stated that the vehicle was undrivable. The contact stated that due to the failure, the contact was stranded at night in a dark parking lot. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 39,000.