NHTSA Complaint #10277396 — 2007 SAAB 9-3

2007 SAAB 9-3, WOULDN'T START AND HAD TO BE TOWED TO THE DEALER. THE ERROR MESSAGE RECEIVED WHEN INSERTING THE KEY WAS "LOCK MALFUNCTION. PULL OVER SAFELY". THIS MESSAGE AND THE INCIDENT IS IDENTICAL TO THE PROBLEMS EXPERIENCED WITH MY 2005 SAAB 9-3, WHICH HAD TO BE TOWED ON NUMEROUS OCCASIONS BECAUSE IT WOULDN'T START. THE PROBLEM HAPPENS WHEN THE KEY IS INSERTED INTO THE IGNITION. I KNOW AT LEAST THREE OTHER SAAB OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM, ONE WHO JUST PURCHASED HIS 2009 SAAB THIS YEAR. I ACTUALLY FILED A CLAIM WITH SAAB FOR MY 2005 VEHICLE, VIN , FILE NO. 71-557354191 AND BECAUSE THIS WAS A RECURRING PROBLEM WITH MY PRIOR VEHICLE I BELIEVE IT WILL HAPPEN AGAIN WITH MY 2007 SAAB CAUSING ME CONSIDERABLE INCONVENIENCE AND POSSIBLY PUTTING ME IN DANGER IF IT HAPPENS TO OCCUR IN A AN UNSAFE LOCATION. IT WOULD APPEAR THAT SAAB WOULD ACKNOWLEDGE THIS PROBLEM AND NOTIFY THEIR CUSTOMERS OF THIS PROBLEM. I HAVE CHECKED THE RECALL RECORD AND FIND NO EVIDENCE THAT THERE HAS BEEN ANY ATTEMPT BY THE COMPANY TO RECALL OR CORRECT THIS SITUATION. I WILL BE TAKING ACTION UNDER THE SONG-BEVERLY CONSUMER WARRANTY ACT TO RECOVER THE FULL PURCHASE PRICE OF THIS VEHICLE BECAUSE BSED ON THE SERVICE RECORD AND MY CONVERSATIONS WITH THE DEALER THERE DOES NOT APPEAR TO BE A REMEDY FOR THIS DEFECT. THE TECHNICIANS DON'T SEEM TO KNOW WHY THIS CONTINUES TO HAPPEN. IT APPEARS TO BE AN ELECTRICAL PROBLEM RELATED TO THE COMPUTER. *TR