NHTSA Complaint #10277274 — 1999 HONDA ODYSSEY

MY 99 HONDA ODYSSEY HAS BEEN BABIED AND TAKEN CARE OF BY MYSELF. I HAVE NEVER HAD A SERIOUS PROBLEM WITH THE VEHICLE. I REMEMBER GETTING A LETTER FROM HONDA SAYING THE TRANS. HAD AN EXTENDED WARRANTY OF 10 YEARS 100,000. I ALWAYS HAD THE TRANS. SERVICED AT MY MECHANIC WITH A T TECH SERVICE EVERY 25,000 MILES.AT 71,000 MILES I NOTICED THE TRANS. STARTED TO SLAM INTO THE GEAR WHEN IT DECELERATED. I CALLED A HONDA DEALER AND MADE AN APPOINTMENT TO HAVE THE TRANS. LOOKED AT. I WAS TOLD THE TRANS. WAS NOT GOING INTO 1ST GEAR BUT DIRECTLY INTO 2ND GEAR. IT SHIFTED FINE WHEN I TOOK IT THEIR. I TOLD THEM IT WAS SLAMMING INTO GEAR WHEN IT DOWNSHIFTED. ANYWAY I WAS INFORMED THE WARRANTY HAD EXPIRED. I CALL AMERICAN HONDA. I WAS INFORMED AGAIN THAT THE WARRANTY HAD EXPIRED IN 2006 AT 109,000 MILES.HONDA DID EXTEND THE WARRANTY BUT NOT 10 YEARS. I RECEIVED A FACTORY WARRANTY OF 3 YEARS 36,000 MILE WARRANTY AND THEY EXTEND THE WARRANTY TO 7 YEARS 109,000. THAT EXTENDED WARRANTY INCLUDED THE FIRST 3 YEARS.SO THEY REALLY EXTENDED THE WARRANTY 4 YEARS. THEY TOLD MY INFORMATION AND WOULD DETERMINE IF HONDA WOULD PAY FOR THE COST OF A NEW TRANS.. I WAS TOLD IT TAKES 2 DAYS TO MAKE THEIR DECISION. I WAS CALLED THE NEXT DAY BY GLORIA OF AMERICAN HONDA AND SHE TOOK THE INFORMATION AGAIN AND THEN WAS ASKED WHAT I WANTED HONDA TO DO. WHEN I TOLD HER TO PAY FOR THE REPAIR OF MY TRANS.. SHE INFORMED ME THAT WAS NOT GOING TO HAPPEN. I THEN SAID THEN YOU HAVE MADE YOUR DECISION. SHE TOLD SHE HAS NOT MADE NO DECISION YET. I INFORMED HER THEIR WERE OVER 2000 COMPLAINTS AT NHTSA ABOUT THE HONDA ODYSSEY 99 TO 2002 TRANSMISSION. AND EXTENDING THE WARRANTY AND REPLACING TRANS. WITH REMAUFACTURED ONES WITH THE SAME PROBLEM AND FAILING AGAIN LATER LEAVING THE $4000.00 REPAIR TO THE OWNER. HONDA REDESIGNED THE TRANS. IN 2003 AND THEY HAVE NO FAILURES. IT HAS BEEN 1 WEEK AND I STILL HAVE NOT HEARD FROM AMERICAN HONDA ON THEIR DECISION. I AM JOINING A CLASS ACTION SUIT TO GET THIS CAR RECALLED. *TR