NHTSA Complaint #10276961 — 2003 PONTIAC VIBE

TL*THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT HEARS A HORRIFIC POPPING AND SQUEAKING SOUND WHENEVER THE FRONT PASSENGER SIDE WINDOW IS ROLLED HALFWAY DOWN. IN MAY OF 2008, SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V162000 (VISIBILITY:GLASS, SIDE/REAR). THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL, BUT THE FAILURE RECURRED ONE YEAR LATER WITH THE SAME WINDOW. THE DEALER STATED THAT THEY WOULD HAVE TO TAKE APART THE WINDOW TO DIAGNOSE THE FAILURE; HOWEVER, THEY WOULD NOT BE RESPONSIBLE FOR THE REPAIR COST. THE CONTACT BELIEVES THAT THE DIAGNOSTIC REPAIR SHOULD BE FREE SINCE THE VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 60,000. UPDATED 08/14/09. *LJ UPDATED 08/17/09/ *JB