NHTSA Complaint #10275598 — 2005 FORD FREESTYLE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10275598
Vehicle	2005 FORD FREESTYLE
Component	ELECTRICAL SYSTEM
Date of Incident	April 10, 2009
Date Filed	July 2, 2009
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THE DASHBOARD INSTRUMENT PANEL FAILS REGULARLY AND ALL GAUGES (SPEED, GAS, TEMP, ETC.) FALL TO ZERO. THE DASHBOARD AND OTHER INTERIOR LIGHTS ALSO DO NOT WORK WHEN THIS HAPPENS. AT FIRST, IT HAPPENED INTERMITTENTLY AND WOULD WORK MOST OF THE TIME, BUT NOT ALL. NOW, IT HAPPENS REGULARLY AND I HAVE DRIVEN SEVERAL TIMES WITHOUT KNOWING MY SPEED OR FUEL LEVEL. SOMETIMES THE COMPUTER RESETS. AT TIMES, THE GAUGES RESUME WORKING WITHIN A MINUTE, OTHER TIMES, THEY DO NOT WORK FOR THE ENTIRE DRIVE, LEAVING ME WITH NO WAY OF KNOWING MY SPEED OR FUEL LEVEL AND NOW WAY OF SEEING INSIDE THE CAR WHEN IT IS DARK. I DID SOME RESEARCH AND FOUND A TSB ON THE ISSUE AT FORD, BUT IT IS EXPENSIVE TO FIX AND REALLY IS A SAFETY ISSUE THAT SHOULD BE COVERED BECAUSE OF THE LACK OF KNOWING THE SPEED AND FUEL LEVELS. I BROUGHT IT IN YESTERDAY AND IT WILL COST $750.00 TO FIX. *TR

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