NHTSA Complaint #10275422 — 2009 MAZDA MAZDA3

TL*THE CONTACT OWNS A 2009 MAZDA 3. WHILE DRIVING 5 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO MANEUVER. THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. WHILE WAITING FOR A TOW TRUCK, THE CONTACT RESTARTED THE VEHICLE AND THE STEERING BEGAN TO PERFORM CORRECTLY WITHOUT ANY FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DETERMINED THAT THE POWER STEERING PUMP FAILED. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE DEALER STATED THAT THE COMPANY THAT MANUFACTURED THE PART WAS NO LONGER IN BUSINESS; THEREFORE, THE CONTACT DOES NOT KNOW WHEN THE VEHICLE WILL BE READY. HE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 22,240 AND CURRENT MILEAGE WAS 22,270.