NHTSA Complaint #10275109 — 2004 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10275109
Vehicle	2004 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 25, 2009
Date Filed	June 27, 2009
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

2004 VW PASSAT 1.8T. UPON STARTING CAR, CHECK ENGINE LIGHT CAME ON. TOOK TO DEALER, AUTOBARN OF EVANSTON (IL) WHO REPLACED THERMAL SENSOR FOR $500. LESS THAN 2 MILES AFTER LEAVING DEALER, CAR RAN HOT AND A/C WENT OUT, HAD TO PULL OVER TO COOL. THIS WAS NOT AN ISSUE PRIOR TO VISITING THE DEALER. RETURNED TO DEALER. DEALER REPLACED "THERMAL SWITCH" FOR $300. CAR STILL RAN HOT. DEALER NOW SAYS RADIATOR IS CLOGGED AND NEEDS TO BE REPLACED ($700+). CAR HAS BEEN SERVICED REGULARLY PER VW, RADIATOR WAS FLUSHED 4,000 MILES AGO. CAR ONLY HAS 65,000 MILES ON IT. EITHER CAR IS DEFECTIVE OR DEALER IS RIPPING ME OFF. *TR

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