NHTSA Complaint #10275035 — 2002 FORD FOCUS

TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR ROUTINE INSPECTION. HE WAS ADVISED THAT THE FRONT CROSS MEMBER HAD EXCESSIVE CORROSION. HE CALLED AN AUTHORIZED DEALER AND WAS INFORMED THAT THE COMPONENT NEEDED TO BE REPLACED AT THE COST OF $800. HE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE MANUFACTURER STATED THAT THE COMPONENT WAS NOT COVERED UNDER WARRANTY. THE CONTACT HAS POSSESSION OF THE FAILED COMPONENT. THE FAILURE AND CURRENT MILEAGES WERE 60,000. UPDATED 07/28/09. *LJ THE CONSUMER WAS INFORMED THE EXCESSIVE CORROSION WAS THE RESULT OF NOT HAVING ADEQUATE CORROSION PROTECTION AT THE TIME OF MANUFACTURING AND IT WAS IN DANGER OF FAILING. UPDATED 07/31/09.,*JB