NHTSA Complaint #10274974 — 2004 SATURN VUE

UNKNOWN OR OTHER issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10274974
Vehicle	2004 SATURN VUE
Component	UNKNOWN OR OTHER
Date of Incident	April 18, 2006
Date Filed	June 25, 2009
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

TL*THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN MAKING A LOUD NOISE. ON THREE OCCASIONS, THE DEALER STATED THAT THE VEHICLE DID NOT MAKE ENOUGH NOISE FOR THEM TO MAKE AN UNSPECIFIED REPAIR. THE CONTACT HAS BEEN ABLE TO DRIVE THE VEHICLE DESPITE THE NOISE. THE DEALER REFUSED TO DIAGNOSE THE COMPUTER TO DETERMINE THE CAUSE OF THE FAILURE. THE NOISE SOUNDED AS IF A COMPONENT UNDERNEATH THE VEHICLE WAS MAKING CONTACT WITH THE GROUND. THE DEALER STATED THAT THEY COULD NOT FIND ANY FAILURES DURING THE TEST DRIVE, BUT THEY HEARD THE NOISE. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 100,000. UPDATED 07/28/09 *BF THE CONSUMER STATED THE NOISE WAS COMING FROM INSIDE THE TRANSMISSION. THE FRONT ROTORS WERE REPLACED. UPDATED 07/31/09.*JB

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