NHTSA Complaint #10274796 — 2008 SATURN VUE

WE A 2008 SATURN VUE ON JUNE 28, 2008. 4 MONTHS AGO, I STARTED BEING "SHOCKED" WHEN EXITING/CLOSING THE DRIVERS DOOR ON ALL OCCASIONS, THIS OCCASIONALLY HAPPENS TO PASSENGERS TOO. ONE CAN ACTUALLY SEE THE SHOCK STRIKE WHICH LEAVES A DULL ACHING PAIN IN A FINGER ON MY LEFT HAND. WE HAVE TRIED SEAT COVERS, STATIC GUARD, DRYER SHEETS, BUT NOTHING SOLVES OR LESSENS THE ISSUE. MAIN CONCERN IS WHEN FUELING BECAUSE IT COULD VERY WELL CAUSE AN EXPLOSION OR FIRE. WE THINK THERE IS SOME TYPE OF ELECTRICAL SHORT, BUT THE SERVICE DEPARTMENT DISMISSED OUR CLAIM WITHOUT CHECKING AND STATES THAT IT IS CAUSED BY THE MATERIALS USED IN MAKING THE SEATS, ISSUES STILL EXISTS. FOR PAST 6 MONTHS, WE'VE EXPERIENCED A TERRIBLE VIBRATION COMING FROM AND OCCURS WHEN THE SUN ROOF IS OPEN. SERVICE DEPART CLAIMS THIS IS A NORMAL OCCURRENCE WITH SUN ROOFS, BUT IT DID NOT OCCUR DURING THE FIRST 6 MONTHS OF OWNING IT. WE TRIED RIDING WITH ALL WINDOWS DOWN WHILE THE ROOF IS OPEN, STILL OCCURS. OUTCOME - WE ARE UNABLE TO USE THE SUN ROOF BECAUSE IT CAUSES A VERY PAINFUL VIBRATION IN OUR EARDRUMS, I WAS TOLD BY AN ENT OUR EARDRUMS COULD BE DAMAGED WITH CONTINUOUS USE. THIRD ISSUE OCCURRED 2 MONTHS AFTER PURCHASING. THE PASSENGER DOOR HANDLE SOMETIMES "STICKS" OPEN. THE DOOR WILL SHUT, BUT WE DO NOT RECEIVE ANY SOUNDS OR LIGHT INDICATION THAT THIS IS OCCURRING. IT APPEARS THAT EVEN THOUGH THE DOOR SEEMS TO BE SHUT, IT IS NOT LATCHING. I WAS GOING AROUND A CURVE AND THE DOOR SWUNG OPEN, LUCKILY THERE WAS NO PASSENGER SITTING THERE. I PRESENTED OUR SERVICE DEPART WITH A PRINTOUT ABOUT THIS ISSUE FROM THIS WEBSITE, THEY CANNOT DUPLICATE THE ISSUE, THEREFORE, THEY DON'T PERCEIVE THERE IS AN ISSUE UNTIL IT CAN BE REPLICATED OR WORSE. ISSUES ARE STARTING TO APPEAR SLOWLY, BUT ARE USUALLY DISMISSED. UNFORTUNATELY, NO ONE OTHER THAN A SATURN DEALER WILL WORK ON A SATURN VEHICLE - TOO COMPLICATED. THE OTHER NEAREST SATURN DEALER TO US IS ABOUT 100 MILES AWAY. WISHED I WOULD HAVE KNOWN THAT... *TR