NHTSA Complaint #10274039 — 2002 FORD EXCURSION VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10274039
Vehicle	2002 FORD EXCURSION
Component	VEHICLE SPEED CONTROL
Date of Incident	May 28, 2009
Date Filed	June 16, 2009
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE STEERING COLUMN. THE CONSUMER PULLED OVER TO THE SIDE OF THE ROAD.THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN OBSERVED THAT THE CONTROL BOX AND ELECTRICAL WIRING BURNED WITHOUT WARNING. THE FAILURE WAS RELATED TO THE CRUISE CONTROL SWITCH. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V553000 (ENGINE AND ENGINE COOLING:ENGINE:DIESEL); HOWEVER, THE MANUFACTURER REFUSED TO ASSUME FINANCIALLY RESPONSIBILITY FOR THE $4,500 REPAIR COST. THE VEHICLE IS CURRENTLY INOPERABLE AND HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 92,000. UPDATED 8/10/09 *CN UPDATED 08/13/09.*JB

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#10364978 — November 8, 2010 — TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE VEHICLE WAS PARKED IN THE CONTACTS DRIVEWAY AND CAUGHT ON FIRE. THE V...

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#10232222 — June 24, 2008 — MY 2002 FORD EXCURSION CAUGHT ON FIRE ON JUNE 10, 2008. FORD SAID IT WAS THE SPEED CONTROL SWITCH. THEY HAVE REFUSE...

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