NHTSA Complaint #10273567 — 2002 FORD TAURUS

WHEN I GOT INTO MY 2002 FORD TAURUS SES, I PUT THE CAR INTO REVERSE. I HEARD A "RUBBING" SOUND FROM THE FRONT PASSENGER TIRE. I GOT OUT AND LOOKED AT IT AND DIDN'T SEE ANYTHING. I GOT BACK INTO THE CAR AND PUT THE CAR INTO DRIVE. I MOVED FORWARD A COUPLE OF INCHES AND HEARD THE "RUBBING" SOUND AGAIN, FOLLOWED BY A POP. AS IS TURNS OUT, THE SUSPENSION COIL HAD SNAPPED AND THE END OF THE COIL WAS RUBBING AGAINST THE TIRE. IT PUNCTURED THE TIRE AND RENDERED THE CAR IMMOBILE. THE VEHICLE HAS NOT BEEN REPAIRED YET. THE ESTIMATED REPAIR COST IS $1200 TO REPLACE BOTH FRONT STRUTS AND BOTH TIRES. THIS COMES LESS THAN TWO MONTHS AFTER I HAD THE REAR PASSENGER SIDE SUSPENSION COIL SNAP, NEARLY CAUSING AN ACCIDENT. THE COSTS TO REPLACE BOTH REAR STRUTS AND TIRES WAS $1148.24. BASED ON COMPLAINTS I READ ONLINE, THIS IS A COMMON PROBLEM AND SHOULD BE RECALLED. *TR