NHTSA Complaint #10273260 — 2010 FORD FUSION

I BOUGHT A 2010 FORD FUSION HYBRID ON MAY 23, 2009 FROM CROWN FORD OF FAYETTEVILLE, NC. ON MAY 27, WHILE DRIVING DOWN THE ROAD, THE BREAKS SUDDENLY HIT THE FLOOR AND THERE WAS MINIMAL RESISTANCE. I EVENTUALLY BROUGHT THE CAR TO A HALT IN A PARKING LOT. IT WAS TOWED TO CROWN FORD AND THEY SAID IT WAS ONLY AIR IN THE BREAKS AND THE CAR WAS NOW SAFE FOR MY FAMILY. 4 DAYS LATER ON MAY 31ST WHILE I WAS IDLING AT A STOP LIGHT WITH MY DAUGHTER IN THE BACK SEAT, THE BREAKS WENT TO THE FLOOR/FAILED AGAIN AND I HAD TO UTILIZED THE EMERGENCY BREAK TO MANEUVER IT TO A SAFE PLACE. CROWN FORD SAID IT WAS THE WIRING THIS TIME. I DO NOT THINK FORD KNOWS WHAT IS GOING ON WITH THIS VEHICLE SINCE IT HAS THIS NEW REGENERATIVE BREAKING SYSTEM. WHAT I DO KNOW IS THAT AS SOON AS MY FUSION HYBRID WAS "FIXED" AGAIN, I DROVE IT STRAIGHT TO ANOTHER DEALERSHIP AND TRADED IT IN FOR A DIFFERENT VEHICLE. I WOULD NEVER PUT MY KIDS BACK IN THAT CAR AND AM WORRIED ABOUT OTHER FAMILIES WHO CHOOSE TO BUY THIS TYPE OF VEHICLE. *TR