NHTSA Complaint #10272896 — 2009 FORD FLEX

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) issue reported to NHTSA

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Complaint Details

ODI Number 10272896
Vehicle 2009 FORD FLEX
Component EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Date of Incident
Date Filed
Mileage 4,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THE NAVIGATION SYSTEM IN HIS VEHICLE MAKES A HIGH PITCHED NOISE WHEN CHANGING THE CONTROLS. THE DEALER REPLACED THE POWER AMPLIFIER, BUT THE FAILURE STILL PERSISTS. THE FAILURE OCCURRED INTERMITTENTLY AND COULD NOT BE DUPLICATED AT THE DEALER. THE FAILURE MILEAGE WAS 4,200 AND CURRENT MILEAGE WAS 9,000.

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