NHTSA Complaint #10272819 — 2002 CHRYSLER PT CRUISER

I PURCHASED MY 2002 CHRYSLER PT CRUISER A FEW YEARS AGO NOW. I HAVE SENT CHRYSLER MANY LETTERS ABOUT THESE PROBLEMS. THE MOST RECENT INCIDENT WAS VERY SCARY. I BOUGHT THE CAR AT ABOUT 31,000 MILES. ABOUT A MONTH LATER MY PAINT STARTED PEELING OFF OF THE FRONT BUMPER AND MY DASH STARTED TO CRACK. MIND YOU I KEEP MY CAR GARAGED AND IT IS WASHED AND WAXED REGULARLY BY A SHOP THAT I HAVE USED FOR YEARS WITH NO PROBLEMS. I WENT BACK TO THE DEALER I BOUGHT IT FROM AND THEY WERE GONE. SO I CONTACTED MY NEXT CLOSEST DEALER. THEY SAID THEY COULD NOT DO ANYTHING FOR ME. ABOUT A MONTH AFTER THAT MY CPU WENT OUT WHICH WAS COVERED UNDER THE EXTENDED WARRANTY THAT I PURCHASED. THEY HAD TO REPLACE IT TWICE BEFORE IT FINALLY LASTED MORE THAN A DAY. THEN MY DASH COMPLETELY CRUMBLED. IT CRACKED FROM THE WINDSHIELD TO THE FRONT IN THE CENTER AND ON BOTH SIDES. I WROTE A LETTER AND EMAIL WITH NO ANSWER. I THEN CONTACTED CHRYSLER BY PHONE AND THE LADY TOLD ME TO F%*K OFF AND HUNG UP ON ME. SO I GAVE UP. OBVIOUSLY I WAS NOT GOING TO GET ANYWHERE WITH THEM. THEN ABOUT 3 MONTHS AGO MY CHECK ENGINE LIGHT CAME BACK ON. I TOOK MY CAR TO A FRIEND WHO IS A LICENSED MECHANIC AND HE SCANNED IT ON THE COMPUTER AND SAID IT WAS MY CPU AGAIN! I TOOK IT TO THE DEALERSHIP AND WAS TOLD MY WARRANTY HAD EXPIRED. SO I WROTE ANOTHER LETTER BECAUSE THIS REPAIR WAS GOING TO BE $1400.00 DOLLARS. NO RESPONSE. BUT THE SCARIEST WAS ABOUT 2 WEEKS AGO I WAS DRIVING WITH MY 13 MONTH OLD NIECE IN THE CAR AND SMOKE STARTED COMING FROM THE LEFT HAND SIDE OF MY STEERING COLUMN. I ALMOST HAD GOT IN A WRECK TRYING TO GET US TO SAFETY. THE SMOKE STOPPED SO I FIGURED WHATEVER IT WAS DONE FOR NOW. WE WERE ON THE SIDE OF THE ROAD IN A NOT SO DESIRABLE NEIGHBORHOOD AT NIGHT SO I DECIDED TO TAKE MY CHANCES WITH THE CAR. WE HEADED OFF ON OUR WAY AND MY HEADLIGHTS STARTED FLICKERING. I PARKED THE VEHICLE AT HOME AND THE NEXT MORNING MY FAIRLY NEW BATTERY WAS DEAD. MY FLOOD LIGHTS WOULD NOT TURN OFF AND HAD BEEN ON ALL NIGHT. *TR