NHTSA Complaint #10272760 — 2003 TOYOTA AVALON STEERING

Complaint Details

ODI Number	10272760
Vehicle	2003 TOYOTA AVALON
Component	STEERING
Date of Incident	January 19, 2009
Date Filed	June 3, 2009
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL*THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT EXPERIENCED AN ISSUE WITH THE STEERING UNIVERSAL JOINT IN THE STEERING SHAFT, WHICH MADE IT DIFFICULT TO TURN THE VEHICLE. THE DEALER STATED THAT THE RACK NEEDED TO BE REPLACED AT THE COST OF OVER $1,000. AN INDEPENDENT MECHANIC VERIFIED THAT THE STEERING SHAFT NEEDED TO BE REPLACED AT THE COST OF OVER $500. NO REPAIRS HAVE BEEN MADE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 103,000.

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