NHTSA Complaint #10270001 — 2002 FORD EXPLORER

SATURDAY I TRIED TO PUT MY 2002 FORD EXPLORER XLT IN PARK AND THE GEAR SHIFT SNAPPED OFF. I WASN'T TRYING TO JAM IT IN PARK, JUST SIMPLY TRIED TO PUT IT IN PARK. IT IS RIGHT NOW STUCK IN REVERSE WITH THE KEY STUCK IN THE IGNITION. I HAD MY CHILDREN WITH ME AND NO CLUE THAT THERE WAS ANYTHING WRONG WITH THE CAR. PLEASE NOTE THAT WHILE I WAS TRYING TO FIGURE OUT WHAT WAS GOING ON, THE CAR ROLLED BACKWARDS A BIT. AFTER, DOING SOME RESEARCH ON THE INTERNET TO SEE IF FORD HAD ANY RECALLS FOR THIS I FOUND THAT MANY MORE PEOPLE JUST LIKE ME HAD EXPERIENCED THE SAME THING. THE PICTURES THAT THE OTHERS HAVE UPLOADED OF THE METAL/ALUMINUM PIECE IS THE SAME EXACT PIECE THAT IS BROKEN ON MINE. PLEASE BELIEVE ME I AM NOT AN EXTRA STRONG PERSON AS TO WHERE I COULD HAVE DONE THIS MYSELF (BROKE THE PIECE OF METAL). PLEASE LOOK INTO THIS FOR IT IS A VERY COSTLY REPAIR THAT SHOULD BE LOOKED INTO AND TAKEN CARE OF BY FORD. *TR