NHTSA Complaint #10269533 — 2005 FORD EXPLORER

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10269533
Vehicle	2005 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	March 14, 2008
Date Filed	May 20, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MARCH 08 I WAS DRIVING MY 2005 FORD EXPLORER WHEN ALL OF A SUDDEN IT STARTED KNOCKING AND THEN CAME TO A COMPLETE STOP. I WAS NEVER ABLE TO START THE CAR AGAIN. I CALL FORD AND WAS TOLD THAT MY WARRANTY HAD EXPIRED AND THERE WAS NOTHING THEY COULD DO TO HELP ME. I TOOK THE EXPLORER TO THE SHOP AND WAS TOLD THAT A PART IN THE MOTOR HAD MALFUNCTION WHICH CAUSE DAMAGE TO THE MOTOR. AND MY ONLY OPTION WAS TO REPLACE THE MOTOR. I THEN CALL FORD AGAIN AND WAS TOLD THEY COULD NOT HELP ME. I WAS STUCK WITH A CAR THAT WAS NOT PAID FOR AND I STILL OWED FOR. MY ONLY OPTION WAS TO REPLACE THE MOTOR. I NEVER HAD A PROBLEM WITH IS TRUCK UNTIL THIS HAPPEN. *TR

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