NHTSA Complaint #10239444 — 2005 FORD EXPLORER

CAR HAD DIED APPROX. 4 TIMES BEFORE LEADING UP TO THIS EVENT. ON EACH PRIOR OCCASION WE WERE ABLE TO RESTART THE CAR. WHEN WE CONTACTED FORD DEALER IN OK, THEY SAID THEY COULDN'T DIAGNOSE THE PROBLEM WITHOUT IT HAPPENING WHILE THE VEHICLE WAS IN THEIR POSSESSION. WE ATTRIBUTED IT TO BAD FUEL BECAUSE DEALER SAID THERE WERE NO RECALLS WITH FORD. THEN CAR DIED FOR NO REASON, COULD NOT RESTART, HAD TO HAVE IT TOWED. FORD REPAIR SHOP THOUGHT IT WAS THE THROTTLE BODY UNIT WHICH THEY REPLACED THEN THEY STILL COULDN'T GET IT TO START. AFTER FURTHER RESEARCH THEY DISCOVERED THAT THE HARMONIC BALANCER HAD SEPARATED AND DAMAGED THE CRANK SHAFT SENSOR AND THAT WAS WHY IT WOULDN'T START TO A TUNE OF $1100.0 WHICH WAS NOT COVERED UNDER WARRANTY BECAUSE IT HAD 40,100 MILES AND THE WARRANTY EXPIRED @ 36,000 MILES. *TR