NHTSA Complaint #10269123 — 2004 CADILLAC DEVILLE

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10269123
Vehicle	2004 CADILLAC DEVILLE
Component	VISIBILITY
Date of Incident	January 27, 2009
Date Filed	May 18, 2009
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WE WERE PARKED WAITING TO PICK UP A FRIEND AND HEARD A NOISE THAT SOUNDED LIKE SOMEONE HAD THROWN A STONE AT OUR DRIVER SIDE WINDOW. THE WINDOW DROPPED DOWN APPROXIMATELY TWO INCHES, AND WOULDN'T GO BACK UP. THE CABLE MECHANISM THAT OPERATES THE WINDOW BROKE. NOW WE HAVE HAD A TOTAL OF THREE THAT HAVE BROKEN IN THE SAME MANNER, WITH THE SAME SOUND AND WINDOW DROPPING DOWN. REPAIR MAN SAID THE PROBLEM IS A FAULTY DESIGN AND CARRIES A REPAIR COST OF OVER $395.00 EACH. *TR

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