NHTSA Complaint #10268811 — 2008 CADILLAC CTS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10268811
Vehicle	2008 CADILLAC CTS
Component	STEERING
Date of Incident	June 5, 2008
Date Filed	May 15, 2009
Mileage	140 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

PURCHASED 2008 CTS UPON DRIVING CAR HOME I NOTICED A VIBRATION. TOOK BACK TO DEALER NEXT DAY. HAD TO WAIT 3 WEEKS TO GET SERVICE ON VEHICLE AND FOUND OUT AT THAT TIME THERE IS A SERVICE BULLETIN ON THIS CAR AND THE DEALER IS NOT TO TRY TO FIX CAR. WENT TO GM AND THEY AGREED TO CHANGE TIRES BUT THIS DID NOT FIX THE PROBLEM, THE VIBRATION CONTINUED. TRYING TO COME TO SOME SORT OF AGREEMENT WITH GM AND AFTER 9 MONTHS, NOTHING. TOOK CAR BACK TO DEALER FOR TIRE ROTATION AND REQUESTED "ROAD FORCE BALANCE" AND THE PROBLEM GOT WORSE. THE VIBRATION STARTS AT 40MPH AND THE STEERING WHEEL IS SHAKING. THE PROBLEM IS EITHER WITH THE WHEELS OR THE TIRES. *TR

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