NHTSA Complaint #11543065 — 2008 CADILLAC CTS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11543065
Vehicle 2008 CADILLAC CTS
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I was driving down the road going Bout 29 miles per hour when I heard a big boom. It sounded ND felt like I had hit something . So I slowed down and pulled over to the side of the road put the car in park looked underneath nothing was there . I then preceeded to my at. Which thank God was only another block away .I started going only going maybe 5 miles per hour at this point because it sounds like I'm dragging like metals on the ground . When I got to my apt. I went to park the car when I went to put it into park it would not go when I went to reverse it would nit go it still went into drive and thTs it and even getting it into driveyou really had to push it and it felt like the tires were going to wobble off , I mean bye this time it just felt like the car was gonna fall apart shaking abd wobbling all over because I kept trying g to go from drive to neutral to get it to go into park but it didn't budge I had to leave it in neutral and put on the emergency break and shut the car off leaving my key I side cause it wS stuck due to the car not going into park. When I came out of my apt. I wS just frazzled I didn't understand whT wS going on she hD been running beautifully. But I did remember when I first test drove her I had told the sales man she had felt like I wS pulling something she wS kinda hesitant to excelerate . He assured me she's had a 5 star inspection and the whole cars under warranty ND he works on cadillacs himself . Yada Yada Yada. I had called. Friend to come help me tow her home . He tried to get her to manually go into drive but it still wouldn't budge he thought maybe the shift link u til we got her home it was the drive shaft it had sheered off all the bolt one half was on the one part the other part of the bolt were broke off where it connected to the tyranny. He said you can't replace this with out trying to back our the bolts but there metric bolts and would be hard to find . And I would just be better off with a new driveshaft.

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