NHTSA Complaint #10268530 — 2005 TOYOTA SIENNA

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS issue reported to NHTSA

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Complaint Details

ODI Number	10268530
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Date of Incident	June 13, 2007
Date Filed	May 12, 2009
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DOOR RISES WHEN IT IS ENGAGED. THE TWO STRUTS THAT SUPPORT THE DOOR ARE KNOWN AS THE REAR GAUGE STRUT ASSEMBLY. THE DOOR CLOSES ON ITS OWN AND COULD CAUSE INJURIES. THE CONTACT WENT TO THE DEALER TO HAVE THE DOOR REPAIRED AND WAS INFORMED THAT NHTSA DECLARED THAT THE REPLACEMENT STRUTS WERE ALSO DEFECTIVE. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 80,000.

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