NHTSA Complaint #10267923 — 2009 DODGE JOURNEY

WHEELS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10267923
Vehicle	2009 DODGE JOURNEY
Component	WHEELS
Date of Incident	October 15, 2008
Date Filed	May 7, 2009
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS IN INCLEMENT WEATHER, THE VEHICLE SHIMMIES ABNORMALLY DUE TO SNOW ACCUMULATION ON THE FRONT WHEELS. THE CONTACT CALLED THE DEALER AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER ADVISED HER TO REFRAIN FROM DRIVING IN INCLEMENT WEATHER. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 15,000. UPDATED 5/26/09 *CN THE CONSUMER STATED THE STEERING WHEEL WOULD JUMP 45 DEGRESS UNLESS SHE SLOWED DOWN TO LESS THAN 25 MPH, BUT THE VEHICLE WOULD STILL SHAKE. UPDATED 05/28/09.*JB

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