NHTSA Complaint #10267623 — 2004 FORD EXPLORER SPORT

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10267623
Vehicle	2004 FORD EXPLORER SPORT
Component	STRUCTURE
Date of Incident	May 2, 2009
Date Filed	May 4, 2009
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I OWN A 2004 FORD EXPLORER SPORT. THE GLASS HATCH HAS BECOME INCREASINGLY HARD TO CLOSE IN THE LAST COUPLE OF MONTHS, BECAUSE OF THIS AT TIMES THE HATCH IS NOT COMPLETELY LATCHED AND WILL POP OPEN UNEXPECTEDLY. THIS PAST SATURDAY, 05/02/09, THE GLASS HATCH HINGE COMPLETELY BROKE OFF WHEN I WENT TO CLOSE IT. MY FRUSTRATION IS THAT I AM WILLING TO PAY FOR PROBLEMS THROUGH NORMAL WEAR AND TEAR AND OF COURSE THROUGH MY OWN ERROR, BUT THIS IS MANUFACTURING DEFECT. *TR

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