NHTSA Complaint #10267456 — 2005 SUBARU OUTBACK ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10267456
Vehicle	2005 SUBARU OUTBACK
Component	ENGINE AND ENGINE COOLING
Date of Incident	April 9, 2009
Date Filed	May 1, 2009
Mileage	35,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WITH 35,600 MILES ON OUR 2005 SUBARU OUTBACK XT, THE TURBO FAILED. THE DEALER SERVICE TECHNICIAN SAID THIS WAS DO TO THE CONDITION OF THE ENGINE OIL WHICH WAS 7 MONTHS OLD AND HAD 5,400 MILES ON IT. ALL 7 OF THE VEHICLES OIL CHANGES WERE DONE WITHIN THE 7,500 MILE INTERVAL SET FORTH IN OWNERS/VEHICLE MAINTENANCE MANUAL. ACCORDING TO THE SUBARU SERVICE BULLETIN # 02-103-07 (HTTP://STORE.FORCEDPERFORMANCE.NET/MERCHANT2/GRAPHICS/SUBARU_OIL/02-103-07.PDF -- NOT SENT TO OWNERS), THERE APPEARS TO BE A DESIGN DEFECT WITH THE "BANJO BOLT" OIL SUPPLY LINE TO THE TURBO, WHICH MAKE THIS ENGINE UNABLE TO LIVE UP TO THE SPECIFIED MAINTENANCE INTERVALS IN ITS POWER TRAIN WARRANTY. *TR

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