NHTSA Complaint #10267405 — 2009 FORD FLEX

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10267405
Vehicle	2009 FORD FLEX
Component	STRUCTURE
Date of Incident	April 27, 2009
Date Filed	April 30, 2009
Mileage	5,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

2009 FORD FLEX HOOD OUT OF ALIGNMENT, MIDDLE SEAT ARE ELECTRONIC AND WOULD FOLD DOWN. BUT WHEN TOOK TO DEALER THEY WORKED. HEADLINER IS HELD ON BY MAGNETS. THIS IS IN THE ONE THAT HAS THE SKY LIGHTS IN ALL THREE ROWS OF SEATS. FORD TOLD THE DEALER TO PUT VECRO TO HOLD IT UP. BY THE WAY THEY HAVE NOW HAD THE CAR TWO DAYS. PICK IT UP DROVE HOME STILL SNAP, TOOK IT BACK, THEY CALLED AND SAID VECRO DID NOT HOLD EITHER. SO NOW I HAVE A RENTAL CAR. THIS CAR WAS A DEMO WITH 5,000 MILES ON IT. MY WIFE AND I PUT 200 ON AND DISCOVERED THIS ISSUE. OTHER THAN THE HEAD LINER, THIS IS A VERY SWEET CA VERY ROOMY. LETS HOPE DEALERSHIP CAN FIX THE ISSUE. *TR

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