NHTSA Complaint #10266994 — 2003 VOLKSWAGEN JETTA

2003 VOLKSWAGEN JETTA 1.8T WOLFSBURG EDITION PURCHASED USED AT 23,000 MILES WITH A BURNT OUT CLUTCH. THE CLUTCH WAS REPLACED BY THE DEALERSHIP IN ORDER TO COMPLETE SALE. AT PURCHASE WE WERE ASSURED THE CLUTCH WOULD LAST AND NOT BE AN ISSUE. THIS IS THE ONLY WAY THE SALE WAS COMPLETED. WITHIN 30,000 MILES THE CLUTCH HAS GONE OUT ONCE MORE. THE TECHNICIAN IT WAS TAKEN TO REPORTED THAT HE RECEIVES AT LEAST 2 OF THE EXACT SAME CAR WITH THE EXACT SAME ISSUE PER MONTH. VW DOES NOT ACKNOWLEDGE THAT THE PRESSURE PLATE IS DEFECTIVE AND BLAMES THE DRIVER. ANY CLUTCH IS EXPECTED TO LAST AT LEAST 90,000 MILES. BOTH VW AND EXTENDED WARRANTIES WILL NOT COVER THE REPAIR WHICH IS BEING QUOTED AT $1900- $2200. THE PART HAS BEEN REPORTED DEFECTIVE IN PREVIOUS MODELS BUT IS STILL NOT BEING CORRECTED OR ACKNOWLEDGED AS A MANUFACTURER DEFECT, WHICH IT IS. THE PRESSURE PLATE, FLYWHEEL, AND CLUTCH DISC ARE UNDER-RATED FOR THE VEHICLES STOCK HORSEPOWER. THE IDENTICAL PARTS ARE FOUND IN OTHER VW VEHICLES WITH UP TO 80 HORSEPOWER LESS. THE VEHICLE SHOULD HAVE BEEN RECALLED SINCE THE PREVIOUS 2 MODELS. THE VEHICLES NEED TO BE RECALLED. WHEN EVEN A VW TECHNICIAN ACKNOWLEDGES THAT THE PARTS ARE DEFECTIVE SOMETHING NEEDS TO BE DONE WITH VW AMERICA, REQUIRING THEM TO REPLACE THESE PARTS AT THEIR EXPENSE WITH PARTS QUALIFIED TO SUPPORT THE VEHICLES NEEDS. *TR